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    <title>Keyline Admin Blogs</title>
    <link>http://www.keylinecompany.com/blog</link>
    <description>Who should you hire? We can tell you.</description>
    <title>eng-us</title>
    <pubDate>2009-07-16T03:00:10-07:00</pubDate>
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  <item><title>Proven Interview Questions</title><link>http://www.keylinecompany.com/blog/proven-interview-questions</link><lastBuildDate>Sat, 13 Mar 2010 09:37:26 -0700</lastBuildDate><description>Interview questions from 600 users of CareerBuilder.com</description><category>Hiring</category><category>Candidates</category><category>Hiring</category><category>Selection</category><guid>15</guid></item><item><title>Definition of Bias: An Unfair Preference for or Dislike of Something</title><link>http://www.keylinecompany.com/blog/definition-of-bias-an-unfair-preference-for-or-dislike-of-something</link><lastBuildDate>Tue, 16 Mar 2010 10:03:57 -0700</lastBuildDate><description>The biggest barrier (challenge) in selecting superior performers is the bias of the hiring manager</description><category>Assessments</category><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Selection</category><category>Talent</category><guid>18</guid></item><item><title>Selecting The Right Candidate</title><link>http://www.keylinecompany.com/blog/selecting-the-right-candidate</link><lastBuildDate>Tue, 16 Mar 2010 10:07:24 -0700</lastBuildDate><description>This is a proven method for selecting the right candidate for any position</description><category>Selection</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>12</guid></item><item><title>Getting the Job to Talk</title><link>http://www.keylinecompany.com/blog/getting-the-job-to-talk</link><lastBuildDate>Tue, 16 Mar 2010 10:07:56 -0700</lastBuildDate><description>Why benchmarking is important for superior performance</description><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><guid>11</guid></item><item><title>Free DISC Mouse Pad</title><link>http://www.keylinecompany.com/blog/free-disc-mouse-pad</link><lastBuildDate>Tue, 16 Mar 2010 10:08:21 -0700</lastBuildDate><description>Clues for communicating with each of the four behavioral styles</description><category>Technology</category><category>Technology</category><guid>6</guid></item><item><title>Your Behavioral Style is Showing</title><link>http://www.keylinecompany.com/blog/your-behavioral-style-is-showing</link><lastBuildDate>Wed, 12 May 2010 08:19:37 -0700</lastBuildDate><description>A description about the use of the image and genetic behavioral styles we all have</description><category>Assessments</category><category>Assessments</category><guid>23</guid></item><item><title>Screening Versus Pre-Screening Candidates:Four Ponts</title><link>http://www.keylinecompany.com/blog/screening-versus-prescreening-candidatesfour-ponts</link><lastBuildDate>Tue, 18 May 2010 06:47:14 -0700</lastBuildDate><description>How to get critical information about candidates before you interview them</description><category>Assessments</category><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Selection</category><guid>24</guid></item><item><title>Personal Talent Needed for a Position</title><link>http://www.keylinecompany.com/blog/personal-talent-needed-for-a-position</link><lastBuildDate>Tue, 24 Aug 2010 14:12:49 -0700</lastBuildDate><description>Positions need personal talent to carry out their technical skills</description><category>Talent</category><category>Hiring</category><category>Selection</category><category>Talent</category><guid>29</guid></item><item><title>Your Behavioral Style is Showing Part 3: The Influencing Style</title><link>http://www.keylinecompany.com/blog/your-behavioral-style-is-showing-part-3-the-influencing-style</link><lastBuildDate>Tue, 24 Aug 2010 14:13:23 -0700</lastBuildDate><description>Behaviors produce activities the reward us</description><category>Assessments</category><category>Assessments</category><category>Talent</category><guid>27</guid></item><item><title>Did you Ever Hire Someone Who did not Perform Well?</title><link>http://www.keylinecompany.com/blog/did-you-ever-hire-someone-who-did-not-perform-well</link><lastBuildDate>Tue, 24 Aug 2010 14:14:26 -0700</lastBuildDate><description>How to overcome this problem with a white paper</description><category>Assessments</category><category>Hiring</category><category>Selection</category><guid>26</guid></item><item><title>Interviewing and Have Fun AT It</title><link>http://www.keylinecompany.com/blog/interviewing-and-have-fun-at-it</link><lastBuildDate>Tue, 24 Aug 2010 14:15:18 -0700</lastBuildDate><description>Ways to keep the pressure on candidates to get the best responses</description><category>Selection</category><category>Candidates</category><category>Hiring</category><category>Selection</category><guid>22</guid></item><item><title>Keyline Company Employee Search Services - Case Studies</title><link>http://www.keylinecompany.com/blog/keyline-company-employee-search-services-case-studies</link><lastBuildDate>Tue, 24 Aug 2010 14:16:05 -0700</lastBuildDate><description>Case Studies as of March 2010</description><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>21</guid></item><item><title>The Interviewing Process</title><link>http://www.keylinecompany.com/blog/the-interviewing-process</link><lastBuildDate>Tue, 24 Aug 2010 14:16:48 -0700</lastBuildDate><description>A step by step process for conducting Group Interviews for effective results</description><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Selection</category><guid>20</guid></item><item><title>Interviewing Results</title><link>http://www.keylinecompany.com/blog/interviewing-results</link><lastBuildDate>Tue, 24 Aug 2010 14:52:25 -0700</lastBuildDate><description>There are two sides to interviewing:  The candidate being interviewed and the hiring manager conduct</description><category>Hiring</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><guid>19</guid></item><item><title>Are You Sure You Have Hired the Right Person for the Position?</title><link>http://www.keylinecompany.com/blog/are-you-sure-you-have-hired-the-right-person-for-the-position</link><lastBuildDate>Tue, 24 Aug 2010 15:05:00 -0700</lastBuildDate><description>Using the benchmark process and performance evaluations, confirm the hiring of the right person</description><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><category>Technology</category><guid>17</guid></item><item><title>Finding New Candidates</title><link>http://www.keylinecompany.com/blog/finding-new-candidates</link><lastBuildDate>Tue, 24 Aug 2010 15:05:52 -0700</lastBuildDate><description>A search service for the best of the best</description><category>Selection</category><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Selection</category><guid>16</guid></item><item><title>96% Retention Rate for Selected Candidates</title><link>http://www.keylinecompany.com/blog/96-percent-retention-rate-for-selected-candidates</link><lastBuildDate>Tue, 24 Aug 2010 15:07:14 -0700</lastBuildDate><description>Accurate hiring leads to longer employee retention</description><category>Retention</category><category>Candidates</category><category>Hiring</category><category>Talent</category><guid>2</guid></item><item><title>Employee Search Success</title><link>http://www.keylinecompany.com/blog/employee-search-success</link><lastBuildDate>Tue, 24 Aug 2010 15:07:49 -0700</lastBuildDate><description>Finding the right employee means using the right tools</description><category>Selection</category><category>Candidates</category><category>Hiring</category><category>Talent</category><guid>10</guid></item><item><title>Interview for the Skills the Position Requires</title><link>http://www.keylinecompany.com/blog/interview-for-the-skills-the-position-requires</link><lastBuildDate>Tue, 24 Aug 2010 15:08:55 -0700</lastBuildDate><description>Learn how you can interview for the skills the position requires.</description><category>Selection</category><category>Assessments</category><category>Candidates</category><category>Selection</category><category>Technology</category><guid>3</guid></item><item><title>Interview Questions for Managers to Ask</title><link>http://www.keylinecompany.com/blog/interview-questions-for-managers-to-ask</link><lastBuildDate>Tue, 24 Aug 2010 15:09:27 -0700</lastBuildDate><description>Assessments provide insight into the questions for managers to ask in an interview</description><category>Hiring</category><category>Assessments</category><category>Candidates</category><category>Selection</category><guid>4</guid></item><item><title>Why People Do What They Do</title><link>http://www.keylinecompany.com/blog/why-people-do-what-they-do</link><lastBuildDate>Tue, 24 Aug 2010 15:10:09 -0700</lastBuildDate><description>Many people have two behavioral styles</description><category>Talent</category><category>Assessments</category><guid>5</guid></item><item><title>The Cost of Keeping Non-Performers</title><link>http://www.keylinecompany.com/blog/the-cost-of-keeping-nonperformers</link><lastBuildDate>Tue, 24 Aug 2010 15:12:08 -0700</lastBuildDate><description>The cost of sales, damage from poor customer service, and lowering overall employee morale</description><category>Retention</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>14</guid></item><item><title>Defining Personal Talents</title><link>http://www.keylinecompany.com/blog/defining-personal-talents</link><lastBuildDate>Fri, 03 Sep 2010 06:05:19 -0700</lastBuildDate><description>Personal talents are used by employees to be superior performers without personal stress</description><category>Selection</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>31</guid></item><item><title>Can You Measure for Personal Talents?</title><link>http://www.keylinecompany.com/blog/can-you-measure-for-personal-talents</link><lastBuildDate>Fri, 03 Sep 2010 07:24:45 -0700</lastBuildDate><description>Measuring for personal talents allows you to match people to positions forsuperior performance.</description><category>Assessments</category><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>32</guid></item><item><title>Your Behavioral Style is Showing Part 4: Steadiness Style</title><link>http://www.keylinecompany.com/blog/your-behavioral-style-is-showing-part-4-steadiness-style</link><lastBuildDate>Wed, 15 Sep 2010 10:46:25 -0700</lastBuildDate><description>Steadiness style is one of four behavioral styles described in the article</description><category>Assessments</category><category>Assessments</category><guid>30</guid></item><item><title>August Newsletter</title><link>http://www.keylinecompany.com/blog/august-newsletter</link><lastBuildDate>Wed, 15 Sep 2010 10:50:19 -0700</lastBuildDate><description>This letter has interesting and important news items about personal talents</description><category>Talent</category><category>Talent</category><guid>28</guid></item><item><title>September Newsletter</title><link>http://www.keylinecompany.com/blog/september-newsletter</link><lastBuildDate>Wed, 15 Sep 2010 11:08:41 -0700</lastBuildDate><description>Many short articles and one on the cautious behavioral style.</description><category>Assessments</category><category>Assessments</category><category>Retention</category><guid>33</guid></item><item><title>Measuring Personal Talents and Why</title><link>http://www.keylinecompany.com/blog/measuring-personal-talents-and-why</link><lastBuildDate>Tue, 21 Sep 2010 06:30:21 -0700</lastBuildDate><description>Personal talents that produce emotional rewards tend to make people passionate about what they are d</description><category>Talent</category><category>Assessments</category><category>Talent</category><guid>34</guid></item><item><title>Personal Talents Drive Superior Performance in All Jobs</title><link>http://www.keylinecompany.com/blog/personal-talents-drive-superior-performance-in-all-jobs</link><lastBuildDate>Wed, 13 Oct 2010 17:16:12 -0700</lastBuildDate><description>There is an employment myth that employees leave managers, not jobs. That is wrong.</description><category>Assessments</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>35</guid></item><item><title>Have You Ever Hired Someone That Did Not Work Out?</title><link>http://www.keylinecompany.com/blog/have-you-ever-hired-someone-that-did-not-work-out</link><lastBuildDate>Fri, 28 Jan 2011 10:26:52 -0700</lastBuildDate><description>The reasons why poor hires are  made and how to correct it.</description><category>Selection</category><category>Hiring</category><category>Selection</category><guid>36</guid></item><item><title>Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance?</title><link>http://www.keylinecompany.com/blog/managing-emotions-in-the-workplace-do-positive-and-negative-attitudes-drive-performance</link><lastBuildDate>Wed, 02 Feb 2011 08:42:31 -0700</lastBuildDate><description>Emotions commuinicate both postive and negative messages that impact on job performance.</description><category>Talent</category><category>Assessments</category><category>Talent</category><category>Technology</category><guid>38</guid></item><item><title>Do You Hire for Technical Skills and Terminate for Attitudes?</title><link>http://www.keylinecompany.com/blog/do-you-hire-for-technical-skills-and-terminate-for-attitudes</link><lastBuildDate>Wed, 09 Feb 2011 09:31:01 -0700</lastBuildDate><description>Technical skills require behavior talents. Employees who have talents for the skills perform well.</description><category>Retention</category><category>Candidates</category><category>Hiring</category><category>Retention</category><category>Talent</category><guid>39</guid></item><item><title>Build Company Brand</title><link>http://www.keylinecompany.com/blog/build-company-brand</link><lastBuildDate>Tue, 19 Jul 2011 08:24:52 -0700</lastBuildDate><description>Employees behaviors and attitudes control the value of a brand</description><category>Selection</category><category>Talent</category><guid>40</guid></item><item><title>Build Employee Brand</title><link>http://www.keylinecompany.com/blog/build-employee-brand</link><lastBuildDate>Wed, 20 Jul 2011 06:51:36 -0700</lastBuildDate><description>Asking employees why they work for your company</description><category>Retention</category><category>Retention</category><guid>41</guid></item><item><title>Build Employer Brand</title><link>http://www.keylinecompany.com/blog/build-employer-brand</link><lastBuildDate>Thu, 21 Jul 2011 06:56:51 -0700</lastBuildDate><description>Ask employees what are the best or worse aspects of the company</description><category>Retention</category><category>Retention</category><category>Selection</category><guid>42</guid></item><item><title>Employer Brand</title><link>http://www.keylinecompany.com/blog/employer-brand</link><lastBuildDate>Fri, 22 Jul 2011 06:56:04 -0700</lastBuildDate><description>The many factors for building employer brand including personal talents</description><category>Retention</category><category>Retention</category><category>Selection</category><guid>43</guid></item><item><title>Building Employer Brand</title><link>http://www.keylinecompany.com/blog/building-employer-brand</link><lastBuildDate>Mon, 25 Jul 2011 07:24:44 -0700</lastBuildDate><description>Asking stakeholder questions about your business will drive loyalty</description><category>Retention</category><category>Talent</category><guid>44</guid></item><item><title>Building Employer Brand One More Way</title><link>http://www.keylinecompany.com/blog/building-employer-brand-one-more-way</link><lastBuildDate>Tue, 26 Jul 2011 09:28:44 -0700</lastBuildDate><description>Asking stakeholders a question about what they would do to make their company the best place to work</description><category>Retention</category><category>Retention</category><category>Selection</category><guid>45</guid></item><item><title>Understanding your Employee&#8217;s Motivators and Behaviors to Build Employer Brand</title><link>http://www.keylinecompany.com/blog/understanding-your-employees-motivators-and-behaviors-to-build-employer-brand</link><lastBuildDate>Wed, 27 Jul 2011 07:23:01 -0700</lastBuildDate><description>Behaviors define how people do what they do while motivatiors define why they do them</description><category>Assessments</category><category>Assessments</category><category>Hiring</category><category>Retention</category><guid>46</guid></item><item><title>The Difference Between Good and Bad Customer Service</title><link>http://www.keylinecompany.com/blog/the-difference-between-good-and-bad-customer-service</link><lastBuildDate>Tue, 02 Aug 2011 07:15:43 -0700</lastBuildDate><description>Good customer service produces referrals and makes employees feel valued</description><category>Retention</category><category>Hiring</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>47</guid></item><item><title>As a Customer How Do You Define Good Customer Service</title><link>http://www.keylinecompany.com/blog/as-a-customer-how-do-you-define-good-customer-service</link><lastBuildDate>Wed, 03 Aug 2011 08:32:29 -0700</lastBuildDate><description>Is the difference between the customer service you receive and what your company delivers the same</description><category>Talent</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>48</guid></item><item><title>Ways To Satisfy Your Customers #1</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-1</link><lastBuildDate>Fri, 05 Aug 2011 12:46:00 -0700</lastBuildDate><description>Talk to them face-to-face when at all possible. It shows your company cares to take time to listen.</description><category>Retention</category><category>Retention</category><category>Talent</category><guid>49</guid></item><item><title>Ways to satisfy your customers #2: Respond promptly to questions or complaints.</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-2-respond-promptly-to-questions-or-complaints</link><lastBuildDate>Mon, 08 Aug 2011 10:21:31 -0700</lastBuildDate><description>Today the opportunity to purchase products and services for personal and business is endless.</description><category>Hiring</category><category>Hiring</category><category>Selection</category><category>Talent</category><guid>50</guid></item><item><title>Ways to satisfy your customers #3: Keep your customers informed.</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-3-keep-your-customers-informed</link><lastBuildDate>Wed, 10 Aug 2011 10:14:57 -0700</lastBuildDate><description>If your website will be down for maintenance, let them know ahead of time so they can plan according</description><category>Talent</category><category>Hiring</category><category>Talent</category><guid>51</guid></item><item><title>Ways to satisfy your customers #4: Be friendly. Whether in person or over the phone.</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-4-be-friendly-whether-in-person-or-over-the-phone</link><lastBuildDate>Thu, 11 Aug 2011 07:59:15 -0700</lastBuildDate><description>Whether in person or over the phone, your voice and body language can influence your customers</description><category>Selection</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>52</guid></item><item><title>Ways to satisfy your customers #5: Keep your promises.</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-5-keep-your-promises</link><lastBuildDate>Fri, 12 Aug 2011 12:01:10 -0700</lastBuildDate><description>Keep your promises. Nothing will upset your customers more than a false guarantee.</description><category>Talent</category><category>Retention</category><category>Selection</category><category>Talent</category><guid>53</guid></item><item><title>Your Behavioral Style is Showing, Part 2: The Dominant Style</title><link>http://www.keylinecompany.com/blog/your-behavioral-style-is-showing-part-2-the-dominant-style</link><lastBuildDate>Tue, 16 Aug 2011 07:21:41 -0700</lastBuildDate><description>A description of the dominant behavioral style and how to use it</description><category>Talent</category><category>Talent</category><guid>25</guid></item><item><title>Ways to satisfy your customers #6: When something goes wrong, apologize.</title><link>http://www.keylinecompany.com/blog/ways-to-satisfy-your-customers-6-when-something-goes-wrong-apologize</link><lastBuildDate>Wed, 17 Aug 2011 08:46:24 -0700</lastBuildDate><description>When something goes wrong, apologize. 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