Keyline Company Employee Search Services - Case Studies

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Keyline Company Employee Search Services

Case Studies as of March 2010

 Since February 2005 we have completed 89 benchmarks for 28 clients who have selected  69 of the candidates we recommended to them.  We replaced nine hires.  Our  replacement rate was highest in 2005 with four replacements;  from 2006 to March 2010, we have replaced just six hires. 

On average, our clients turn to us for nearly four hires; one client used us for ten hires.  Some of our clients were hit hard with the economic downturn, and had to lay off some of our hires.  However, all of our other hires are still on the job.

We offer a Performance Evaluation tool created from the Feedback section our benchmark report.  When a candidate is in the job for 90 days, we recommend that the new hire be evaluated. About 25%  of our  69 placements have completed the Performance Evaluation. 

We  have inquired why clients conduct so few performance evaluations, and the hiring managers have generally said that the new hires are performing so well that no review seemed necessary.  Recently I phoned a client to ask about the progress of a hire, identifying the person by name. The client asked “Who?”, and when I repeated the name he said, “Oh I forgot he was one of your recommendations. He is doing so well I think of him as always having been here.” However, we strongly recommend a performance evaluation to enhance good performance and to have a benchmark to refer to in case the new hire’s performance ever changes.

We placed a CFO and inquired how he was doing. The hiring manager said, “Terrific! Two years ago I purchased an accounting program I thought was very valuable, but I could not get our last CFO to use it. This man found the program on his own and, mastered it. .” We have placed 10 people for this company.

Four years ago, we placed a sales manager, Rick Little, for a retail kitchen remodeling company.  Ownership wanted a true sales manager who did not need to be industry savvy.  We sent him a candidate and the client phoned me saying, “He looks like a good sales manager, but he has no kitchen experience."  I reminded him of his original request, and he relented, and the hire was complete. 

The home remodeling industry was devastated in 2009. Last September, we received a request to profile a sales candidate.  We receive a second request in October. I asked Rick why he needed more salespeople.  It turned out that he had contacted a big box chain with a concept he created. They accepted it, and the result is that sales are growing again.  In February 2010, Rick requested that we profile a third sales person. 

Rick’s deal has kept the company in business, and their business is now growing beyond their expectations. This passionate sales manager has the personal talents for the position – personal talents the company’s president needed to grow his company. Rick’s testimony about his interviewing experience for this position is on our website. 

Call us today at 610-458-3511 to arrange for a demonstration of our Employee Search Service for your company.

Source: John Mathis, Owner/President, Keyline Company, Inc. All rights reserved worldwide. Copyright protected.

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• Hiring (3)
• Retention (2)

• Assessments (11)
• Technology (1)

• Talent (4)
• Selection (6)